01
Who We Are
Somatic Media Group Pty Ltd (ACN 693 085 504), trading as Somatic Media ("we", "us", or "our"), is a creative performance agency registered in Australia. We operate this website at somaticmediagroup.com.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at hello@somaticmediagroup.com.
02
What Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Submit an enquiry or contact form on our website
- Subscribe to our email communications or newsletters
- Engage with us via email or other direct communications
The personal information we collect may include your name, email address, phone number, company details, and any other information you choose to provide in your message.
03
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you marketing and promotional communications (where you have opted in)
- Improve and personalise your experience on our website
- Comply with our legal obligations
04
Contact Forms & Email Communications
Enquiries submitted through our website contact form are delivered to us via a third-party form-processing provider, which handles your submission solely for the purpose of relaying it to us.
If you subscribe to our email list or opt in to marketing communications, we may send you updates, insights, and information about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at hello@somaticmediagroup.com.
We will never sell or share your email address with third parties for marketing purposes.
05
How We Store & Protect Your Data
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorised personnel who need it to perform their duties.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
06
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
We may also disclose your information where required by law or to protect the rights, property, or safety of Somatic Media, our clients, or others.
07
Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, contact us at hello@somaticmediagroup.com.
08
Third-Party Links
Our website may contain links to third-party websites and platforms, including social media. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
09
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@somaticmediagroup.com
- Company: Somatic Media Group Pty Ltd (ACN 693 085 504), trading as Somatic Media
- Registered in Australia